Last updated: October 22, 2025
Look, we get it—nobody actually enjoys reading these things. But we're pretty straightforward about how we handle your info, so this shouldn't take too long. We built our practice on trust and transparency, and that extends to how we treat your data.
We're Valorix Hollow Architecture, based right here in Toronto at 1247 Queen Street West, Suite 304. We design spaces that work with nature, not against it. And yeah, sometimes that means we need to collect some information from you—but only what's actually necessary.
When you reach out to us or work with us, here's what we typically gather:
We're not in the business of selling data or spamming inboxes. Here's the honest truth about what we do with your info:
Responding to inquiries, scheduling consultations, and keeping you updated on project progress.
Actually doing the work you hired us for—designs, permits, consultations, all that good stuff.
Meeting Canadian privacy laws and keeping records as required by our professional standards.
Understanding how people use our site so we can make it better and less annoying.
Our website uses some cookies—mostly just to remember your preferences and see which pages people actually look at. We use Google Analytics to get a sense of traffic patterns, but we've configured it to anonymize IP addresses. You can block cookies through your browser settings if that's your thing, though some features might not work as smoothly.
We don't sell or rent your personal information to anyone. Period. However, we might share it with:
Contractors and consultants working on your project (structural engineers, sustainability experts, etc.)
Municipal authorities when submitting permits and applications
Professional service providers like our accountant, lawyer, or IT support (all bound by confidentiality agreements)
Legal authorities if we're legally required to do so
Under Canadian privacy law (PIPEDA and all that), you've got some solid rights:
We take reasonable precautions to protect your information. Our systems are password-protected, we use encrypted connections where possible, and we limit access to personal data to only those team members who actually need it. That said, no system is 100% foolproof—but we're doing our best to keep your stuff safe.
Project files and client records? We typically hang onto those for at least seven years after project completion—that's standard practice in our industry and helps if any questions come up down the road. General inquiries that don't lead to projects are usually deleted within a couple years. Marketing emails get purged if you haven't engaged with us in a while.
Our website might link to other sites—suppliers, sustainability organizations, that sort of thing. We're not responsible for their privacy practices, so you'll wanna check their policies separately. We try to only link to reputable sources, but once you click away, you're in their hands.
We might update this policy from time to time as our practices evolve or regulations change. When we do, we'll update the date at the top and might send a heads-up email if the changes are significant. It's probably worth checking back occasionally if you're curious.
We're pretty approachable folks. If something in here doesn't make sense or you've got privacy concerns, just reach out.
Email: info@valorixhollow.info
Phone: (416) 555-0142
Mail: 1247 Queen Street West, Suite 304, Toronto, ON M6K 1L3
This privacy policy is governed by Canadian law and applies to information collected within Canada.